Loading...
HomeMy WebLinkAboutCityOfMiltonGA_SagesResponse_Electronic Plan Review, Permitting & Inspections Electronic Plan Review, Permitting & Inspections Department of Community Development City of Milton, Georgia Response to Proposal Submitted by: Sages Networks Inc. 50 Hurt Plaza SE, Suite 1446 Tel: 404-892-6184 x 101 / 678-471-7392 Email: hkrishna@sagesnetworks.com Fax: 404-596-8649 SagesGov Electronic Plan Review, Permitting & Inspections Solution 2 Table of Contents 1 Company History: 1 2 Project Team: 1 2.1 Organizational Chart for the Team 1 2.2 Resumes of Key Team members 1 3 Experience and References: 3 3.1 Experience in providing equivalent products & services 3 3.2 Summary of similar projects implemented the past 2 years 3 3.3 References 3 3.4 Some Innovative features of our product 4 4 Project Understanding and Proposed Solution: 4 4.1 Response to scope of services 5 4.2 A few screen shots of our solution for Milton 11 5 Implementation Schedule 12 SagesGov Electronic Plan Review, Permitting & Inspections Solution 1 1 Company History: Our company Sages Networks Inc. was founded in the year 2000. For the past 18 years our company has been providing software and services to the public sector. Our company’s core capabilities include a comprehensive spectrum of services to cater to the Community Development needs of cities and counties ranging from Business Process Analysis, Business Process Reengineering, Business Process Automation, Data Conversion, Solution Architecture, Solution Development, Solution Implementation, Training, Go-Live Support, to Maintenance and Upgrades of software modules and systems. We have a very good track record of successfully completing projects on-time and on-budget. The strongest capability of our company is the power, flexibility and quality built into our SagesGov Software Product as means of delivering extremely effective and efficient solutions in the areas of Planning, Permitting, Inspections and Code Enforcement. We have distilled 18 years of experience as a company and the decades of experience shared among our team members to build this product. We are very proud of what we have been able to accomplish and continue to add features to the SagesGov platform with the goal to make this the absolute best Planning, Permitting and Inspections solution in the industry. 2 Project Team: 2.1 Organizational Chart for the Team Project Manager [20% of Project Time]: The solution we are proposing will involve one of the principals of the company to serve as the Project Manager for this project. This signifies the importance we are placing on the success of this project to our company. Solution Architect [60% of Project Time]: The Solution Architect will be responsible for determining the necessary configuration and then coordinating the configuration of our product SagesGov to meet the needs of the City. In addition to coordinating the configuration, the solution manager will also coordinate with our Quality Assurance team to ensure that the work we perform for the City meets an important level of quality before it is handed over to the city for testing and acceptance. Senior Software Architect [20% of Project Time]: The Senior Software Architect will work with the Solution Architect and the Integration, development, configuration and QA teams to ensure that the work being done for the City follows the best practices established via numerous engagements with other customers 2.2 Resumes of Key Team members Name Harish Krishna Title Project Manager SagesGov Electronic Plan Review, Permitting & Inspections Solution 2 Professional Background Harish Krishna is the President of Sages Networks Inc. He will provide the executive oversight for the solution our company will provide to the City of Milton. He has thirty (30) years of overall experience developing and implementing Software Solutions. Of his overall experience, the past eighteen (18) years have been specifically focused on helping City and County governments by providing solutions for their Building Permits, Plan Review and Inspection Development needs. His subject matter expertise can be verified through references and blog articles he has authored on our website. Link: http://blog.sagesnetworks.com/author/harishkrishna/ Employment President of Sages Networks - 18 Years - 2000 to present Education Bachelor of Science in Engineering List of 3 Relevant projects ● Electronic Doc Review - Hartsfield Jackson Atlanta International Airport Role: Project Manager; Project Completion Date: June 2017 ● Electronic Plan Review, Permitting & Inspections for City of Marietta Role: Project Manager; Project Completion Date: Aug 14th, 2017 ● Electronic Plan Review, Permitting & Inspections for Fayette County Role: Project Manager; Project Completion Date: Oct 24th 2016 Name Nandan Naik Title Solution Architect Professional Background Nandan Naik will be the Solution Architect for our solution for the City of Milton. He has a master’s Degree in Computer Science from Columbia University in New York and a bachelor’s Degree in Computer Science from Georgia Tech. He has fifteen (15) years of experience building software solutions of which eleven (11) have been providing solutions to Cities and Counties. His expertise in both Software and the City/County Planning, Permitting, Inspections and Code Enforcement domain can be verified through references and blog articles he has authored on our website. Link: http://blog.sagesnetworks.com/author/nandannaik/ Employment - Software Engineer at Sages Networks - 12 years - 2006 to present - Programmer Analyst at Datapoint Systems - 2 years - 2004 to 2006 Education Master of Science in Computer Science - Columbia University - New York Bachelor of Science in Computer Science - Georgia Tech - Atlanta List of 3 Relevant projects ● Electronic Plan Review, Permitting & Inspections for the City of Marietta Role: Solution Architect; Project Completion Date: Aug 14th, 2017 ● Electronic Plan Review, Permitting & Inspections for Fayette County Role: Solution Architect; Project Completion Date: Oct 24th, 2016 ● Planning, Permitting and Inspections Solution for the City of Raleigh, NC Role: Senior Software Engineer; Project Completion Date: From 2006 till Present [Project went live in 2006 and enhancements to modules have been made on a consistent basis from then till present] SagesGov Electronic Plan Review, Permitting & Inspections Solution 3 3 Experience and References: 3.1 Experience in providing equivalent products & services Our company specializes in the provision of Electronic Plan Review, Permitting & Inspections solutions to cities, counties and regulatory agencies. Numerous experiences implementing Electronic Plan Review, Permitting & Inspections solutions with various customers gives us a deep bench of talented resources that can be quickly brought into the City’s implementation, if the need arises. We believe in employing a very hands-on approach to implementation. From our experience, meaningful implementations can be achieved only by engaging with the issues at hand, early, at the right depth and level of detail. Our implementation approach involves conducting rich discussions in the language used by community development staff (Electronic Plan Review, Permitting & Inspections, Submittals, Review Cycles, Markups, Comments, Checklists, Permit Issuance, Fees, Inspections and Certificates) and then mapping decisions that are taken via those discussions to building blocks/functional components in the SagesGov system. Our leadership style uses an Iterative/Agile approach to implement solutions. This approach is in direct contrast to implementing solutions via a Waterfall based approach which entails a much higher risk. To sum it up, our implementation process values getting things done that are relevant to our customers over anything else. 3.2 Summary of similar projects implemented the past 2 years Electronic Plan Review, Permitting & Inspections solution for City of Marietta, GA This project entailed providing a Plan Review solution for 30+ plan reviewers - encompassing various departments: Building Department, Fire Marshall Dept, Planning and Zoning Department. We recently received accolades from the Marietta City Manager about how successful this system has been over the last year. Our company successfully implemented the solution by integrating our Electronic Plan Review module with their existing Permitting and Inspections system - Superion/SunGard. Electronic Plan Review, Permitting & Inspections, Permitting and Inspections at Fayette County, GA The first phase of the project (Phase 1) with Fayette County, GA involved the implementation of the SagesGov Electronic Plan Review, Permitting & Inspections solution. After successful completion of Phase 1 the county decided to replace Tyler EnerGov Permitting and Inspections system with SagesGov Permitting and Inspections in Phase 2 of the project. We successfully migrated EnerGov Permitting and Inspections data over to SagesGov. Electronic Document Review solution for Hartsfield Jackson Atlanta International Airport, GA The project entailed providing the Electronic Document Review solution to 75+ Plan Reviewers and 25+ additional users who were involved in the process (Ex. Coordinators, Supervisors, Project Managers etc.). As part of the implementing the solution multiple training sessions were conducted where each training session was customized to users’ roles. The Airport’s Plan Review department often receives very large plan files (in the 100s of MBs) and our solution smoothly handled plans files of this size. 3.3 References Reference 1 Mark Rice (CBO MCP); Title: Chief Building Official and President of BOAG City of Marietta - Building Inspection Division; Phone: 770-794-5651 Reference 2 Mr. Steven P. Tafoya; Asst. Director / Asst. Building Official; MCP - Master Code Professional 140 Stonewall Avenue, Suite 201, Fayetteville GA 30214; Office: 770.305.5127 Reference 3 Mr. Germond Bartell; Design Review Coordinator, DOA / P&D; Hartsfield-Jackson Atlanta International Airport (ATL); 1255 South Inner Loop Rd., College Park, GA 30337 Ph: (404) 382-1211 Mobile: (404) 561-3038 SagesGov Electronic Plan Review, Permitting & Inspections Solution 4 Reference 4 Mr. Frank Jacquez; IT Land Management Program Manager; City of Raleigh Information Technology; 1 Exchange Plaza, 9th Floor, PO Box 590, Raleigh, NC 27602 Office: 919.996.5536 Mobile: 919.454.3064 3.4 Some Innovative features of our product Some Innovative features of the SagesGov software includes: ● Full Submission automation including application forms (with data validation), drawing files and all supporting documents upload. ● Validate location data such as Parcel, Address with GIS for all application submissi ons. Capture site location information during submission. Ex, Corner of 5th and main ● Configure rules for making certain file types mandatory during submission, Ex., require a site plan to be uploaded for certain work types. ● Configure rules for "Auto-Adding" review agencies, permit types and inspection types based on application data. Ex. Route plan review to Fire Marshal if application has sprinklered selected as "yes". ● Store all Plan Review markup and comments made on the PDF drawing in the SagesGov cloud. No more managing comments in excel or looking for latest version of drawings etc. Burn in markup and comments when project is completed. ● Cascade rules, conditions and holds on a project from the early planning stages all the way to construction. ● Pre-Defined comments tool that allows City to define plan review comments from any building code reference and apply these comments via a single click during plan review. ● Automation based on business rules for every action in SagesGov Ex. auto approve review cycles, auto issue permits (for epermits), auto place holds (when a revision is submitted), auto remove holds (when certain fees are paid) and more. ● Configure dependency rules for "pre-action" and "post-action" actions for all entities. Ex. Do not allow scheduling a Building Final Inspection when a Framing Inspection is required. Add a Re-Inspection Fee record when an inspection is disapproved. ● Inspection App on iOS and Android has capability to take pictures, enter comments, capture signatures and reject inspections with choice of re-inspection fees. A local database that the App comes with, helps when cell tower connectivity is not available, inspector can perform inspections and sync. ● Inspector can indicate arrival time to contractors and an automatic email is sent to contractor. This is a huge time saver for both the city and contractors. ● Contractor can put in inspection notes such "Lockbox code 3345" while scheduling to help inspectors when they go on-site. ● Display Alerts on the header bar when the parcel has Fees due or open permits on them. ● Create as many tabs or data forms as needed. These data forms can contain as many data fields as needed and can be made department specific. ● Extremely configurable solution. Maintain application forms, data fields, data types, file types, mark fields as required, configure business rules, configure pre and post actions, manage users & roles, configure email, letters, approval documents, permit documents, inspection ticket, prerequisite checklists, intake checklists, review checklists and pre-defined comments. Define complex fee calculation formulas and if needed we can make the application forms behave dynamically via JavaScript (Ex. Show certain data fields/questions to user when a question is answered a certain way). 4 Project Understanding and Proposed Solution: We understand that the City of Milton is seeking an electronic plan review, permitting & inspections software system to submit, accept & process permit applications online, process payments associated with review and permit fees; Review plans and related construction documents for code compliance; Issue permits and submit requests for inspections. We also understand that the City seeks full integration with ESRI’s ArcGIS version SagesGov Electronic Plan Review, Permitting & Inspections Solution 5 10.5.1, Laserfiche, and Tyler Incode financial software. Our software, SagesGov, can cater to every single one of these needs. 4.1 Response to scope of services Training Sages Response The vendor should provide on-site training to City personnel that covers all aspects of the software, including but not limited to configuration, data entry, workflow/notifications, querying, reporting, administration functions and technical functions. Fully Comply The vendor should supply to the City all necessary documentation to allow the City to independently operate, administer and maintain the system. Fully Comply The implementation team should receive high level familiarization training at the beginning of the project to enable the implementation team to make informed decisions regarding system configuration and use that to meet the needs of the City. Fully Comply The vendor should provide appropriate and adequate knowledge transfer, including supporting technical reference materials, to ensure that the system administrators can perform required software maintenance and successfully install system patches and future software upgrades. Fully Comply General Requirements a. On site or cloud-based solutions will be accepted We are proposing a cloud-based solution hosted in the Microsoft Azure cloud. b. If utilizing a cloud solution, indicate where the cloud data is stored and provide information on how the center is secure as well as the data The SagesGov software application is hosted on Microsoft Azure cloud. We use Azure Geo-Redundant Storage (GRS) replication to ensure data is replicated multiple times within the same data center run by Microsoft and replicated multiple times in more than one geographic sites operated by Microsoft. Going with this replication scheme and using Microsoft Data Centers ensures that the data is secure. All data is stored in SQL Server. c. System built using responsive design The SagesGov product has been designed and developed using latest .NET technologies from Microsoft. The design of the application is intuitive and responsive. d. Provide a feature rich API enabling up to Bi-directional integration between permitting systems and plan review software and other required city systems Using a combination of REST based push notification and custom REST based web service extensions SagesGov provides a quick and straightforward way to integrate with external systems. e. Migration capabilities from the City’s current Permitting System, Meritage and Impact Fee Calculation SagesGov Electronic Plan Review, Permitting & Inspections Solution 6 Program. Shortlisted vendors will be given the opportunity to evaluate the databases to provide a cost to migrate the data. We have a well-established data migration process at Sages Networks. We use SQL Server Integration Services tool to map and transform data from legacy databases (Meritage & Impact Fee) to a staging database. From this staging database we have scripts that migrate data into the SagesGov database. We look forward to the opportunity to evaluate your current database and provide a cost proposal to the City. f. Ability to accommodate twenty (20) concurrent users. SagesGov web-based application will comfortably be able to support 20 concurrent users. g. ARC GIS customizable SagesGov uses Arc GIS online REST web services for address validation, geocoding and generating a map. We can point these web services to the City of Milton’s ESRI GIS. h. Fully customizable permissions for common and individual users, including dashboards, workflows SagesGov is a role-based product. Permissions are fully customizable by creating as many roles as required and assigning privileges to these roles. i. Provide dashboards with customizable work queues SagesGov has Dashboard and Worklist (Queues) that are customizable. j. Ability to set up specific business rules SagesGov has powerful business rules feature for controlling various aspects of the project such as required files to be uploaded, plans routing, and permit issuance based on application form data, etc. k. Ability to provide for parallel workflows to other departments simultaneously SagesGov has powerful workflow capabilities. The system is specifically built to cater to scenarios where work is performed by departments parallelly/simultaneously. Work between departments can be efficiently coordinated via automatic emails to alert them that something needs their attention. Departments can be auto included based on business rules and sequencing of work can be coordinated via dependency rules. Our solution maintains a detailed history of all actions performed on any project through various stages of the workflow. l. Ability to provide for workflow check off sheets for customers and users with required fields SagesGov has extensive features to support check off sheets. We can define check off sheets during submission for users and have check off sheets for staff during Intake & Routing, Plan Review or Project completion. m. Ability to provide for user password reset function based on security questions SagesGov supports this feature n. Ability to bring the department to a paperless capability SagesGov will bring the department to paperless capability as we automate all aspects of the development SagesGov Electronic Plan Review, Permitting & Inspections Solution 7 services process from submittal, Re-submittal, Revisions to Intake, Routing, Review, Permit issuance, Inspections, CO and Project completion. o. Provide information if there are any operating system version compatibility issues SagesGov works on all operating systems as it is a browser-based application that works with all leading browsers supported by the operating system (PC or Mac). Bluebeam Revu is installed on the reviewer’s desktop computer and works on both the PC and Mac operating systems. p. Provide information if there are any issues operating on any mobile devices (Android, Apple etc.) Proposed system shall operate on IOS and Android platforms. SagesGov provides native mobile applications that works on both iOS and Android platforms. q. Ability to phase software and processes into production over a time period defined by the City SagesGov is modular and supports a phased implementation. Example: We can implement the Electronic Plan Review module in phase I and Data migration, Permitting and Inspections in Phase 2. Or if the City chooses, another approach would be to implement a single process all the way through Planning, Permitting and Inspections - for example the Commercial Building Permit process. Once this is successful, the City can choose to move on to other processes like Residential Building Permits, etc. Application Submission & Payment a. Electronic application, plan, and supporting document submission SagesGov supports all aspects of a project being submitted online including application forms, plans, supporting documents, application pre-requisites and check off sheets. b. Ability to have the upload portal integrate with the City’s website SagesGov web application can be integrated via a link from the City’s website. c. Ability to require a valid email address for setting up user requested login In SagesGov all external users must register for an account with full contact details including an email address. The City can approve/deny this request for each user. d. Ability for users/customers to reset own password SagesGov supports this feature. e. Automated verification of application pre-requisites, such as: i. Address Verification ii. Code enforcement issues are associated with address. For code enforcement issues the City uses Accela, GoEnforce iii. Current property tax payment. For tax payments the City uses Tyler Incode i. Address verification: SagesGov is integrated with ArcGIS online for Address validation and geocoding. During application submission we make a call to the City’s ESRI GIS REST web service to validate and geocode an address. ii. Code Enforcement issues verification: During project submission SagesGov has the capability to make a REST Web Service all to the Accela’s GoEnforce web service and validate if an address or parcel has any code enforcement complaints on it. SagesGov Electronic Plan Review, Permitting & Inspections Solution 8 iii. Property Tax & Biz License verification: During project submission SagesGov has the capability to make a REST Web Service all to the Accela’s Incode web service and validate if an address or parcel has property tax due on it or has a valid Biz. License. f. Provide easy collaboration between permit technicians and applicant (i.e. email notifications, automatic comment issuance, etc.) SagesGov has powerful, configurable email notifications that are triggered by user actions such as submit application, accept intake, route project or complete plan review. We can also configure emails to be sent automatically by the system as reminders to complete actions by a due date. We also provide a powerful Intake and Routing module that will allow permit technicians to reject or accept intake for plan review. g. Provide ability for application review prior to payment. System shall provide for multiple types of fee calculations. In SagesGov the application can be reviewed prior to payment. We have powerful fee calculation features in SagesGov. Fees can be based on application forms fields such as work type, heated square footage, cost of construction etc. We can also perform other complex math calculations. h. Accept electronic payments The SagesGov fee module provides several features that would allow the City to Accept electronic payments. We have integrated with Forte payment and ACI payment gateways if the City desires to use an integrated solution where customers can pay fees online for their plan review, permits & inspections. We also c an collect fees at the counter and continue with your current payment gateway and methods. Our fee module keeps track of payments, refunds, credits and voids. Integration with Laserfiche – For document archival SagesGov will be integrated with Laserfiche document management system using the Laserfiche SDK’s .NET API. Plan Review Sages Networks Response a. Provide concurrent document review Fully Supported b. Communicate markups and comments with permitting software Fully Support via REST web service push notifications c. Capability to review vector PDF files Fully Supported d. Ability to batch convert unlimited windows files, CAD or other drawings to PDF Fully Supported e. Ability to produce non-editable documents Fully Supported f. Overlay multiple versions of plans for comparison purposes Fully Supported g. Ability to edit pdf content, add, delete or rotate pages. Fully Supported h. Provide for multiple zoom functions Fully Supported i. Calibrate to various scales Fully Supported j. Ability to provide accurate measurements within the application Fully Supported SagesGov Electronic Plan Review, Permitting & Inspections Solution 9 k. Ability to calculate square footages for any shape or size of area Fully Supported l. Ability to save common information (stamps etc.) for use by all users as well as capability to save individual information per user Fully Supported m. Ability to digitally/electronically mark up or redline the plans Fully Supported. n. Ability to post information to individual or multiple plan sheets Fully Supported o. Insert digital/electronic comment on the plans Fully Supported p. Utilize a pre-built comment library and modify this library Fully Supported q. Enable collaboration with other reviewers as well as customers Fully Supported r. Ability to provide real time updating Fully Supported s. Provide ability to version control documents Fully Supported t. Ability to export scanned pdf documents to editable office documents if needed as well as produce non-editable documents Fully Supported u. Ability to provide electronic approval stamps, individually and in a batch. Fully Supported v. Ability to provide a code comparison Fully Supported w. Ability to consolidate the mark ups or redlines Fully Supported x. Customizable notifications via email, text or other means Fully Supported y. Electronic release of approved documents Fully Supported All comments entered on the drawing file in Bluebeam Revu is stored in our database and can be accessed on the web application. This allows for concurrent review by multiple departments, ability to “burn-in” comments at the end of review cycles and generate a special file for the overlay and comparison features of Bluebeam Permitting & Inspections Sages Networks Response a. Projects searchable by address, PIN, or permit number Fully Supported b. Ability to provide workflows for all of Milton’s permit types and inspections. Fully Supported c. Easy to build process rules for permit types Fully Supported d. File name convention that preserves City of Milton’s current permit number format Fully Supported e. Ability to relate city assigned numbers for preliminary plans, LDP plans, building plans, grading plans, and plats to each other from an address or PIN number. Fully Supported f. Migration capabilities from the City’s current permitting system Meritage Fully Supported SagesGov Electronic Plan Review, Permitting & Inspections Solution 10 g. Ability for applicants to assess status of permit through City web page Fully Supported h. Easy access of plans through inspection process until a CO is issued Fully Supported i. Ability to place a hold on a Property and all associated permits and activities (i.e. c/o’s, permits, bond releases, etc.) Fully Supported j. Ability to track various types of construction bonds. Fully Supported k. Ability to track citizen issues and complaints. Fully Supported Our field inspections App is a native application that runs on the iOS & Android platforms. This allows field inspectors and code enforcement personnel to perform activities such as create, schedule, cancel, reschedule, roll, approve, disapprove, approve as noted, and enter comments in the field. Your users will also be able to view a map of the addresses and take pictures with their smartphones and tablets when entering results. The Inspections App has a local database that allows inspectors to use the App without an internet connection in the field. Automatic or manual sync, keeps the inspections App in sync with the Web application. Other Requirements from the Proposal Describe how our data can be imported to or exported from the system. Data export: you can export data from Search and Reports. Data can be exported to multiple formats including Excel, PDF etc. Data import: This would be done via data migration Specify the number and types of users who can use the system, along with cost breakdowns for different numbers (if applicable). Please see cost proposal for details. Describe the types and hours of support available to users. Identify minimum response times for major problems (e.g., on-site support within 4 hours). Technical support is from 8:00am to 6:00pm. We are constantly monitoring our server and respond immediately to major problems. For functional support please see cost proposal Describe the system’s ability to grow in size as Milton grows, For example, what changes would be needed in the future as the City’s population and associated staff and assets grows? SagesGov is hosted on the Microsoft Azure platform and can be easily scaled up and scaled out. The solution can grow with the City’s needs on a per-user subscription cost basis. Specifically note the system’s ability to handle additional users without a negative impact on performance. Adding users in SagesGov is easy. There is no impact on the performance of the system. We are hosted on Azure and can scale easily to handle demand. Describe the amount and type of training included in the proposal. Please see cost proposal for details Describe the security features associated with the system. Authentication: The SagesGov solution allows users to sign-in by ensuring that they provide a valid username and password combination. Authorization: The SagesGov solution allows City SagesGov Electronic Plan Review, Permitting & Inspections Solution 11 staff to create any role with specific privileges (Ex. Plan Reviewer, Supervisor, Intake Person etc.). Secure Transmittal of Data: The SagesGov solution ensures that all data transmitted over the network is encrypted and secured over SSL. Describe the type and duration of warranties provided with the system. Except as expressly provided herein, Sages does not make any warranty of any kind, whether express, implied, statutory or otherwise. Sages specifically disclaims all implied warranties, including any implied warranty of merchantability, fitness for a purpose or non-infringement, to the maximum extent permitted by applicable law. Sages disclaims all liability and indemnification obligations for any harm or damages caused by any third-party hosting provider 4.2 A few screen shots of our solution for Milton Electronic Application, Plans, supporting docs Submission Integrated with Arc GIS Online for veri fication and Maps Electronic Plan Review Using Bluebeam Revu – Markups and comments stored on plan and in SagesGov Web application SagesGov Electronic Plan Review, Permitting & Inspections Solution 12 SagesGov Mobile Inspections App for iOS and Android smartphones and tablets 5 Implementation Schedule Stage 1 - Finalize Business Processes requirements for Milton Electronic Plan Review. Stage 2a – Setup SagesGov product for Milton and work on ESRI, Tyler, Laserfiche & Accela Integration. Stage 2b – Configure Workflows, Applications, Emails and Checklists for Electronic Plan Review in SagesGov Stage 2c – Configure Permits, Inspections, Roles and Users in SagesGov. Stage 3a – End-to-end Testing and Integration testing. Stage 3b - Setup and install Bluebeam Revu tool on Reviewers machines Stage 4 - Training Stage 5 - UAT Stage 6 - Go-Live Stage 7 - Post Go-Live Support Stage Week 2 Week 4 Week 6 Week 8 Week 10 Week 12 Week 14 Week 16 Week 17 1 2a 2b 2c 3a 3b 4 5 6 7 *** Please note that the cost proposal is based on a 16-week engagement from kick-off to go-live. Dedicated Project Manager and Core team resources are available from our company during this 16-week period. Subscription billing will start at the end of the 16-week period. *** Our integration effort with Tyler and Accela assumes that Milton I.T will make available Tyler & Accela REST based web services endpoints for integration with SagesGov. *** Our integration effort with Laserfiche assumes that Milton I.T will make available Laserfiche SDK to the Sages team and will allow Sages to host a REST web service on Milton I.T network to receive completed projects from SagesGov. This web service must be publicly available. Since this web service will be hosted on the City’s infrastructure, the City’s IT team will work collaboratively with our support staff should/when any issues arise.