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HomeMy WebLinkAboutCityView REVISED PRICE PROPOSAL_Milton_11102018 CityView 4464 Markham St., Suite 1202, Victoria, BC V8Z 7X8 Toll-Free: 1.800.665.5647 | Fax: (314) 275.8776 www.municipalsoftware.com Request for Proposals (RFP) for: Electronic Plan Review, Permitting & Inspections Software - RFP: #18- CD02 REVISED COST PROPOSAL To: City of Milton, Georgia Submitted By: A Division of Harris Computer Systems Primary contact: Steve Favalaro, Regional Sales Director Address: 4464 Markham St., Suite 1202 Victoria, BC V8Z 7X8 Telephone: 1.800.665.5647 ext. 67013 Email: SFavalaro@harriscomputer.com Revised: November 10, 2018 Table of Contents Electronic Plan Review, Permitting & Inspections Software – RFP No. 18-CD02 November 10, 2018 2 Table of Contents TABLE OF CONTENTS .............................................................................................................................................. 2 1. COVER LETTER .................................................................................................................................................... 3 2. REVISED COST PROPOSAL ........................................................................................................................... 4 2.1 CITYVIEW - SUMMARY OF INVESTMENT FEES (ON-PREMISE) ............................................................................................... 4 2.3 OPTIONAL COSTS ...................................................................................................................................................... 6 3. STANDARD TRAVEL POLICY ........................................................................................................................ 6 1. Cover letter Electronic Plan Review, Permitting & Inspections Software – RFP No. 18-CD02 November 10, 2018 3 1. Cover letter CityView, an unincorporated division of N. Harris Computer Corporation 4464 Markham St., Suite 1202, Victoria, BC V8Z 7X8 Canada Toll-Free: 1.800.665.5647 | Tel: (250) 475.6600 | Fax: (314) 275.8776 November 10, 2018 City of Milton, GA Attn: Honor Motes, Purchasing Office 2006 Heritage Walk Milton, GA. 30004 Re: RFP: 18-CD02 for Electronic Plan Review, Permitting & Inspection s Software Dear Honor Motes, Thank you for the opportunity to submit this revised pricing proposal in response to your request for proposal for Electronic Plan Review, Permitting & Inspection Software and our subsequent discussions. CityView provides a detailed cost breakout on the following pages. The document is designed to provide detail when evaluating CityView’s software and implementation approach. We are committed to providing a fair and reasonable price quote that is competitive for products and services of this kind and quality and is a true reflection of the effort involved to meet your requirements. Having reviewed your requirements in detail, we are confident CityView is the best solution to meet your needs today and well into the future. Our price proposal valid for 120 days. Once again, thank you for the opportunity to respond! Steve Favalaro, Region Sales Manager, will be your main point of contact regarding this response and if you have any questions please do not hesitate to call: CityView Steve Favalaro Regional Sales Manager Telephone: 1.800.665.5647 ext. 67013 Email: SFavalaro@harriscomputer.com Sincerely, Sean Higgins Executive Vice President - CityView Harris Computer Systems Electronic Plan Review, Permitting & Inspections Software – RFP No. 18-CD02 November 10, 2018 4 2. Revised Cost Proposal 2.1 CityView - summary of investment fees (on-premise) The following table provides our price proposal for an on-premise CityView solution comprising software and licensing, implementation, comprehensive training, and support & maintenance costs. Our proposal includes the following assumptions:  Data conversion – we have removed the services related to the data mapping and conversion of historical data but provided an estimate as an option for the City’s consideration.  Property integration for parcel, address and owner data assuming a single source of data , estimate to be confirmed upon review of the data.  Configuration of 42 letter templates  Our implementation is based on the following number of departments per solution – Permits and Inspections (1 department), and Planning (1 department).  Configuration of out of the box workflows to meet the City’s needs, and no new unique workflows will be configured unless agreed to through a formal change order.  Integration/interface estimate for support for batch update of InCode financials has been included. (Should any third party’s require additional licensing or services for integration, the customer will be responsible for those costs charged to CityView or the customer by the third party provider for integration.)  Integration estimates for the integration with InCode for Tax and Business Licensing, and integration with GeoForce have been included as optional for the City’s consideration.  This proposal includes the CityView preferred 3rd party payment processor extension (InvoiceCloud or Paymentus). Should the City utilize a different 3rd party payment processor for online payments additional charges will apply.  Standard travel policy - Travel and expenses are billed on a cost recovery basis and billed as incurred. The price proposal presents an estimate of these costs based on our experience and reasonable costs of economy flights, rental car, hotel, other direct expenses, a per diem meal (no receipts provided) rate of $55/day week days and $110/day for weekend days and a travel time rate of $75/h and mileage charges consistent with the Internal Revenue Service published guidelines.  8 Bluebeam Revu Standard and 2 Bluebeam Revue eXtreme licenses for pdf markup. Note: Bluebeam, third party software, license price is valid for 30 days. Bluebeam annual maintenance fees are payable on execution of contract or order.  An annual subscription to Bluebeam Studio Prime level 1 (up to 100 users) is required.  A training program that ensures your end-users are fully trained to maximize adoption and value from the software, your advanced users are equipped to contribute meaningfully to its evolution after go -live as changing requirements demand and your system administrators are empowered to support and manage the system.  Ongoing support and maintenance, providing unlimited technical support, software upgrades and updates for all licensed software and much more, including the Harris Software for Life Program (if RFP is not issued).  By Proposer/s submission of its proposal, Proposer agrees to negotiate in good faith the terms and conditions of a resulting agreement(s) that reflects fair and balanced provisions in line wit h both parties’ key objectives and industry standards. Notes: Please note we do not provide hardware; no proprietary hardware is required for the operation and use of CityView. Electronic Plan Review, Permitting & Inspections Software – RFP No. 18-CD02 March 27, 2018 7 The following represents a summary of the prices for the implementation of CityView Property Information, Permits and Inspections, Planning, and Cashiering. CityView extensions include CityView Mobile (for permit inspections), CityView Portal, CityView Electronic Plans Review, CityView MS Outlook Add-In, CityView MS Word Add-In, CityView GIS Integration (assumes ArcGIS Server or ArcGIS Online subscription is available), CityView preferred 3rd party Payment Processor (InvoiceCloud or Paymentus) and CityView EDMS extension. Below is a more detailed breakdown. This fee is based on our understanding of the City’s requirements from the RFP, related addenda and our further discussions. Cost summary Software and licenses $ 118,790 Implementation services $ 83,574 Property Integration (estimate) $ 9,240 Training $ 28,009 Total $ 239,613 Travel & expenses (billed on a cost recovery basis) $ 12,975 Annual fees Annual Software Maintenance (ASM) year 1 (all software updates, 12/5 unlimited support) – subject to annual increase $ 30,146 The ASM is due at initial software install and provides:  All major and minor software upgrades  Unlimited technical support  Unlimited access to the CityView FTP site  Unlimited access to CityView Connect  Support for Esri, EDMS, Bluebeam and batch export to Incode GL Detailed costs The following details the elements of our proposal for CityView software and services following our Select delivery model including:  CityView Property Information, CityView Permits and Inspections, CityView Planning, CityView Electronic Plans Review, and CityView Cashiering.  CityView Mobile for Permits & Inspections (up to 8 concurrent users) (browser-based, device- agnostic application for handheld devices such as iPads, iPhones, Windows Mobile phones, Androids, Playbooks etc.) for in-field building inspections resulting.  CityView Portal (for Property Information and Permits & Inspections, and Planning) for online, 24/7 convenient access to service deployed to the Web, including registration, property and permit lookup, status checks, inspection requests, permit application, fee payment (requires a 3 rd party payment processor such as Paymentus or InvoiceCloud), meeting requests and more. Should the City decide to use Government Window for online payments, additional charges will apply.  Access for up to fifteen (15) concurrent users to CityView. CityView monitors only concurrent users, so the “total” number of users is not limited. We also don’t limit what licensed applications are accessed by those users. This ensures you every opportunity to maximize your license use and return on investment. Additional concurrent licenses may be purchased for $2,000 each (each adding $440 to the annual maintenance fee).  (8) named Bluebeam Revu Standard and (2) named Bluebeam Revu eXtreme licenses for pdf markup and an annual subscription to Bluebeam Studio Prime level 1 (up to 100 users). Note: Electronic Plan Review, Permitting & Inspections Software – RFP No. 18-CD02 March 27, 2018 8 Bluebeam, third party software, license price is valid for 30 days. Bluebeam annual maintenance fees are payable on execution of contract or order.  CityView GIS, comprising ArcGIS Server or ArcGIS Online-based integration with your GIS. Additional CityView extensions included are CityView MS Outlook Add-in, CityView MS Word Add-in, and CityView EDMS extension.  CityView’s enterprise server software for administration and management of your CityView system.  An implementation based on our CityView Select delivery model as described earlier in this proposal which includes o Configuration changes to the out of the box workflows o Configuration of 42 letter templates o Integration/interface estimates for support for batch export to Incode financials, (should any 3rd party’s require additional licensing or services for the integration, those costs would be the responsibility of the City.)  A training program that ensures your end-users are fully trained to maximize adoption and value from the software, your advanced users are equipped to contribute meaningfully to its evolution after go-live as changing requirements demand and your system administrators are empowered to support and manage the system.  Ongoing support and maintenance, providing unlimited technical support, software upgrades and updates for all licensed software and much more, including the Harris Software f or Life Program (if RFP is not issued). Our proposal includes the following assumptions:  Data conversion assumes a single source of data. This estimate is provided as optional and will be confirmed upon review of the data.  Integration estimates for integration with Incode for Tax and Business Licensing and GeoForce are provided as optional and will be confirmed upon confirmation of the integration requirements.  Property integration for parcel, address and owner data assuming a single source of data  No custom reports are included. CityView provides out of the box reports for each module, as well as a user friendly reporting tool, and the ability to link SSRS reports to the users catalogue that allows City staff to develop any necessary reports needed  Configuration of out of the box workflows to meet the City’s needs, and no new unique workflows will be configured unless agreed to through a formal change order. Notes: Please note we do not provide hardware; no proprietary hardware is required for the operation and use of CityView. *Bluebeam software pricing is valid for 30 days from proposal date. Bluebeam annual maintenance fees payable on execution of contract or order. Electronic Plan Review, Permitting & Inspections Software – RFP No. 18-CD02 March 27, 2018 9 Software & licensing: Quantity Price Application software - CityView solutions: CityView Property Information (required) 1 Included CityView Permits & Inspections 1 $ 8,500 CityView Planning 1 $ 8,500 CityView Cashiering 1 $ 5,000 CityView Electronic Plans Review 1 $ 20,000 CityView Portal (licensed for 2 business processes only i.e. Building permits and Planning permits) 1 $ 11,250 User software: Concurrent read/write user licenses 15 $ 28,500 CityView Mobile (building inspections) 8 $ 6,250 Bluebeam Revu (Standard) 8 $ 2,392 Bluebeam Revu (eXtreme) 2 $ 1,198 Server software: CityView Server (required) 1 $ 7,500 CityView Esri ArcGIS Mapping Extension (unlimited users) 1 $ 5,000 CityView supported EDMS extension 1 $ 4,900 CityView MS Outlook Add-in 1 $ 4,900 CityView MS Word Add-in 1 $ 4,900 CityView Configuration Console 1 Included CityView preferred Payment Processor 1 Included Total: $118,790 Electronic Plan Review, Permitting & Inspections Software – RFP No. 18-CD02 March 27, 2018 10 Implementation services: Cost Project management Ongoing project facilitation, billing, status reports, issues resolution, escalation, resource allocation, scheduling, budget management, change orders etc. $ 15,510 Infrastructure review (remote service) Remote review of hardware and software infrastructure $ 1,320 Data collection & workbook sessions (remote) Remote reviews of CityView Select, provision of CityView Select data collection workbook, collection of business data required to tweak & refine CityView Select pre-configuration. $ 7,920 Installation (remote) & environment management Production and test environments set up and tested, includes up to 3 installs during the project $ 3,960 Data mapping (property interface only) Data Mapping for property interface. Mapping of assess & address views to corporate property data source. Assumes one data source. $ 2,640 Configuration from workbook completion - Lookups, fees, custom data fields, security org. roles, workflow metadata, and business rules for all modules licensed. $ 28,793 - Configuration of up to 42 tailor-configured letters (assumption is customer creates the balance of letters required with knowledge from advanced configuration training). - Metadata for scheduled processes Integrations (estimate) CityView customizations and/or integrations with 3rd party applications (incudes project management and quality assurance, as well as documentation on customizations, referencing where they fit into the product) Currently this includes a batch export to Tyler Incode. $ 10,313 Property Interface (estimate) Initial Property Interface $ 5,280 Reviews for validation & refinements (remote); acceptance testing In-scope refinements to configuration, business rules etc. Conducted through a series of remote environment reviews, focusing on configuration and workflow, data conversion, customizations and interfaces (where applicable). Latter review/s client-led. $ 15,758 Final data update/install (remote) & go-live Final data update/conversion to get current data into client database for go-live. Must be the same scripts used in initial data conversion. Data must be verified by both CityView and customer before go-live. Sign off required. $ 1,320 Total implementation services $ 92,814 Electronic Plan Review, Permitting & Inspections Software – RFP No. 18-CD02 March 27, 2018 11 Training: Max. students/ session Days Cost CityView end user training (onsite) 10 6 $ 9,240 Go-live facilitation & assistance (onsite) - 3 $ 5,981 Configuration & maintenance training (onsite) 6 3 $ 5,981 CityView Reporter training (onsite) 4 1 $ 2,063 CityView System Administrator training (remote) 4 1 $ 2,063 CityView Mobile training (onsite) 10 0.25 $ 691 CityView Portal training (remote) 10 0.5 $ 1,031 Bluebeam electronic markup training (remote) 10 0.5 $ 1,031 Total training services 15 $ 28,009 Travel & expenses (for onsite services) Person-Trips Person-days onsite Cost Travel budget for onsite services (billed on a cost recovery basis) 3 14.25 $ 12,975 Mandatory Annual Software Maintenance (subject to annual increase) Deliverables Cost Annual Software Maintenance (year 1) Provides: • All major and minor software upgrades • Unlimited technical support; • Unlimited access to the CityView FTP site • Unlimited access to the CityView Connect • Support for for integration for batch export to Incode financials, Esri GIS integration, and Bluebeam electronic markup solution. $26,796 Bluebeam Revu Annual Software Maintenance (year 1) First line of support for Bluebeam Revu $1,010 Bluebeam Studio Prime Subscription (year 1) First line of support for Bluebeam Studio Prime Level 1 $2,340 Year 1 total $30,146 Annual maintenance amounts for future years Year 2 Year 3 Year 4 Year 5 $31,352 $32,606 $33,910 $35,267 3. Standard travel policy Electronic Plan Review, Permitting & Inspections Software – RFP No. 18-CD02 March 27, 2018 6 2.3 Optional Costs Below are estimated optional costs for the conversion of historical data and additional integrations for the City’s consideration. These costs would be confirmed upon review of the historical data and final definition of the integration requirements. Data Conversion Estimate Data mapping and conversion of historical permitting and planning electronic data – includes 3 iterations, project management and quality assurance $ 16,500 Total $ 16,500 Integrations Estimate Estimates for the integration with InCode Tax and Business Licensing and GeoForce $ 30,937 Total $ 30,937 Annual fees Annual Software Maintenance (ASM) year 1 (support for above integrations) – subject to annual increase $ 4,356 Note: should any 3rd party’s require additional licensing or services for the integration, those costs would be the responsibility of the City. 3. Standard travel policy Travel and expenses are billed on a cost recovery basis and billed as incurred. The price proposal presents an estimate of these costs based on our experience and reasonable costs of economy flights, rental car, hotel, other direct expenses, a per diem meal (no receipts provided) rate of $55/day week days and $110/day for weekend days and a travel time rate of $75/h and mileage char ges consistent with the Internal Revenue Service published guidelines.